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Kedi Labs

Dry Gel 2 oz. Ice Packs

Dry Gel 2 oz. Ice Packs

Regular price Sale price $2.00 USD
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PCR samples do not require an ice pack for the sample's shipment. This is because DNA is remarkably stable, even in warm temperatures, making it unaffected by the fluctuations in temperature that like traditional microscopy methods are.

Additionally, we have partnered with FedEx for priority overnight shipping. FedEx is well-informed that these are lab samples and maintains them in cool and secure storage conditions during transit. This logistics arrangement ensures that samples are delivered to our lab by 10 am the next day, minimizing the time they spend in transport.

While we are confident in the stability and reliability of our shipping process without the need for ice packs, we understand and respect your preferences. Should you wish for ice packs to be included with your shipment, we are more than happy to accommodate this request. 

INSTRUCTIONS FOR USE

  • Soak the cool pads in water for about 10-15 minutes long enough for the cells to swell tight.
  • Remove cool pack form water and remove excess water. Place pads in freezer. Make sure pads are STACKED PLASTIC SIDE DOWN to prevent them from sticking to the freezer shelf and to each other.
  • Freeze for at least 12 hours.

SAMPLE COLLECTION

Please follow the test instructions carefully to collect your pet's sample. If you need additional help or have any questions, feel free to reach out. You can chat with us using the chat feature in the lower right-hand corner of this page, or you can book a consultation by clicking at the top of the page. We're here to assist you every step of the way.

TEST RESULTS

Your pet's test results will be emailed to you and uploaded to your Kedi Labs account for easy access. To view your pet's results, simply click on the person icon located in the upper right corner of our website's menu bar. This will take you directly to your account where you can review your pet's detailed test information.

TEST ACCURACY

Our team of experienced professionals is dedicated to delivering reliable results that you can trust.

Kedi Labs trusts Antech Diagnostics, a leading veterinary diagnostics laboratory that specializes in molecular genetics testing.

We always provide that certified lab report as well as a pet friendly summary of the results and will share your pet's results with your veterinarian to ensure continuity of care.

We continually strive to maintain the highest standards in veterinary diagnostics.

SHIPPING DETAILS

Every Kedi Labs sample collection kit includes prepaid FedEx Priority Overnight shipping. Simply call FedEx to arrange a pick up or drop your pet's sample off at the nearest FedEx location or dropbox. FedEx provides climate control for clinical samples to preserve sample integrity. FedEx ships these samples Monday - Saturday.

REFUND POLICY

Kedi Labs strives to provide accurate and reliable results for every pet. Our commitment to quality and precision drives us to ensure the utmost accuracy in every testing procedure.

Lab testing involves meticulous processes, resources, and biological specimens. We cannot accommodate requests for returns or refunds once test kits have been activated.

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